The Clermont London, Charing Cross

The location is unbeatable, within walking distance of a wide variety of activities (museums, sightseeing, shopping, theatres...) and with a wide range of transport options on the doorstep. This was my third stay at the hotel - the first, was some years ago when it was the Amba, this was the second year running as the Clermont. I asked for the same room if possible and was very pleased to get it. The Studio room is very spacious, the bathroom well laid out, the bed very comfortable. Having a sofabed so I can put up friends for the night is a great plus and the free mini-bar is a nice extra. The great view is another bonus. Service is consistently good in all departments. The restaurant is a beautiful setting, the breakfast buffet is very good and the food in the restaurant is good too, although the menu could do with some variation - it was exactly the same as last year.

Room was spacious, quiet, and clean. The location was fantastic and in walking distance of Trafalgar Square, Leicester Square, Covent Garden, Soho & Theatre District, etc . Dinner before a show at the hotel restaurant was delicious and the view of the Strand was amazing! We will definitely stay here again.

The people at reception and the concierge were all so professional, helpful and nice. Housekeeping kept my room spotless and as neat as a pin. I had a small refrigerator in my room and it was stocked daily with bottles of water, soda and snacks. Breakfast was included in my room rate so I asked room service bring it early every morning so I could get a jump on the day. The location was perfect to see all the major sights in London either by walking or by taking the Charing Cross or Embankment underground. I will definitely recommend this place!

The hotel is beautiful and is centrally located. It's right near two train stations, which is perfect for sight seeing. Staff was attentive. They held our luggage and brought it directly to our room before we were able to check in. Every morning if you requested a wake up call, they followed up by knocking on your room door. That was a nice touch! Very nice amenities such as robe, slippers and beautiful toiletries.

The hotel was great, beautiful building and a comfy, large and clean room. There is a Starbucks inside the hotel. The bar was nice. The afternoon tea was absolutely amazing. The location right next to Charing Cross Station was great, too, for a short city trip. Unfortunately, the night clerk at the reception was unfriendly and unhelpful. He gave off the impression that the guests were a nuisance and that he would very much prefer to not be talked to during his shift though that’s his job as a receptionist, even if it's the night shift. He also did not treat the cleaning/ room service staff respectfully.